Privacy Policy

Houston Second Chance Apartments ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our free apartment locating service.

Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, phone number, email address, and any messages you send us
• Apartment search details — budget, target areas, move-in date, household size, and any details about your situation (credit, rental history, employment) that help us match you to suitable communities
• Application-related documentation — only when you choose to share it with us as part of the locating process

We also collect information automatically when you visit our site, including IP address, browser type, pages visited, and approximate location, through standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Match you to Houston apartment communities likely to approve your application
• Communicate with you about your apartment search
• Coordinate tours and applications with apartment communities
• Share your contact details with apartment communities you choose to apply to
• Send service-related communications (no spam, no third-party marketing)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We share information only with:

• Apartment communities you ask us to send your application to
• Guarantor services you choose to apply through
• Service providers that help us operate the website (analytics, hosting, email delivery) under standard confidentiality agreements
• Legal authorities when required by law

We do not sell your information to advertisers or unrelated third parties.

Your Choices

You can:

• Request a copy of the information we hold about you
• Request that we delete your information
• Opt out of marketing communications at any time
• Decline to share specific information at any stage of the locating process

Data Security

We use industry-standard practices to protect your information. No system is perfectly secure; we work to minimize risk and respond promptly to any incidents.

Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.

Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of our service after a change indicates acceptance.

Contact Us

Questions about this Privacy Policy? Reach out:

• Email: contact@houstonsecondchanceapartments.com
• Phone: 346-693-7368
• Service Area: Greater Houston, TX

Houston Second Chance Apartments is operated by TREC-licensed real estate professionals under Spirit Real Estate Group (Broker #562021-B). Equal Housing Opportunity.